Standard Delivery

All ordered items in stock will be despatched within 3 working days and will generally be sent via Royal Mail or courier - dependent on weight / size. Delivery is free on all orders within the UK! We do not ship outside the UK.

Orders may be part shipped depending on stock levels so your order may arrive in a couple of packages. If, for example, we have four of your five ordered ribbon reels in, we'll send them straight out to you and send the fifth as soon as we're restocked rather than delay your order. This means you get as much of your order as quickly as possible. There's no extra charge for this, it's all part of our great service!

Next Day Delivery

Next Day delivery is available on orders placed before 1pm on weekdays at a cost of £9.99 +VAT. These orders will be despatched via an appropriate Next Day courier service. Orders placed after this time will be sent via the next available courier; whilst we'll make every effort to dispatch it in time to reach you the following day, we are unable to refund this cost if you do not receive your item when expected.

We regret we are unable to offer a weekend dispatch or delivery service. Orders placed before 1pm on a Friday will be dispatched for delivery the following Monday.

Deliveries to remote areas may be subject to additional surcharges and/or delays. It is your responsibilty to confirm whether this applies to your chosen delivery address before dispatch.

If we are unable to fulfill your order you will be informed as soon after ordering as possible.